Richard B Smithtown , NY December 31, 2021 Appliance: KitchenAid 27" Built-In Electric Single Oven Thermal Convection KEBC177KSS03 Inner glass was cracked during cleaning. Ordered glass paid a little extra to get glass quicker which was less than 2days (well worth it). Read More... Do-It-Yourself Rating: Repair Time Estimate: Less than 15 minutes Tools: Screwdrivers