After a bit of troubleshooting and determining it was either the thermostat or the control module we tried to jumper the the thermostat. The maker did fill with water which indicated the thermostat was fine. We ordered this and it was an easy fix, I was so happy to hear the first batch of ice drop. I am not sure why the video shows the removal of the whole unit to do the replacement; I just removed the three screws and popped off the old module and put on the new one. We have a Whirlpool gold side by side.