I removed lower rack and sprayarm paying attention to the thrust washers and location. ( the lower one has a cut through the washer/bushing which is the way it is) to get the broken piece out of the pump housing I used a larger knife into the opening slicing in the side while holding downward pressure turning counterclockwise, the broken piece unscrewed with out any problems.then reassembled putting thrust washer/bushing on then lowering sprayarm onto it. installed last bushing and nut to finger tight. it is working fine. hope this helps someone else having problems removing broken part.