Kurt K Washburn , WI March 09, 2023 Appliance: Model KITCHENAID SUPRA The upper part of the agitator quit working. I ordered the Repair Kit and they were right when they got here they literally were here after I hung the phone. I'm very happy with your service. My wife is happy and when the wife is happy everybody’s happy. Thank you. Do-It-Yourself Rating: Repair Time Estimate: 15-30 minutes