Kenneth S Ceder Lake , IN June 29, 2016 Appliance: Model GE REF SIDE BY SIDE The auger dispenser was spinning on the motor shaft Had to cut of the auger off of the moyor shaft. Had to replace the motor and the auger. All went well the video was a great help. Price good also. Do-It-Yourself Rating: Repair Time Estimate: 30-60 minutes