Ronald M Gig Harbor , WA April 19, 2023 Appliance: Model HMB5053U/01 Bosch microwave The unit would continue to run when the door was opened. Replaced the switches and a fuse. Seems to work fine. The service from your company was great. You did send a damaged part out but replaced it right away thanks for that. Do-It-Yourself Rating: Repair Time Estimate: 1-2 hours