I ordered new part, it was the wrong one. Symanthia Williams deserves a gold star. She spent an hour on the phone and went well beyond the call of duty. With all her hard work, she was able to find the correct ice maker part and the correct video on how to install it. Fantastic work! I returned the one that I was told was the "right" one and she sent me the one that matched the existing unit! She did a great job. She deserves to be commended!!!!symanthiaw@appliancepartspros.com