Cathy B Greenpirt , NY January 24, 2016 Broken door latch Replaced the latch, but a piece of it had lodged in the receiving part of the latch.Had to take top off machine to get to the inside of the latch, but could not get front off to reach it, so reached arm in and got the Brown piece out. 2 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: 15-30 minutes