Douglas M Lenexa , KS October 07, 2019 Appliance: Model RF323TEDBBC/AA-0001 SAMSUNG 2 DOORS PULL OUT FREEZ Broken right door shelf The new shelf arrived one day after l ordered it online. Just like AMAZON PRIME. Shelf pops out. The new shelf pops in. No tools required. Do-It-Yourself Rating: Repair Time Estimate: Less than 15 minutes