Gary S Coupeville , WA February 01, 2021 Broken glass refrigerator shelf. I dropped it trying to be a nice guy and clean it. Replaced it. I was a bit confused when ordering since there are more than one type of glass shelving. Needless to say I ended up ordering the wrong one. I called Appliance Parts Pros. The lady was most helpful. She got me to order the correct part and sent me a return label to return the old shelf and posted a refund. Very good service Do-It-Yourself Rating: Repair Time Estimate: Less than 15 minutes