Do-It-Yourself Story

I was initially going to call an appliance repair man, I figured I would most likely be looking at a 3 or 400 dollar bill, I figured it may not make sense to put that kind of money into a five year old machine. I then looked at dishwashers online and the Bosch I have goes for about 900 bucks. Thats when I googled the latch part and found your website. I found the part in a minute or two on your site and watched the video. I pulled the door off based on what I learned from the 5 minute video. I then removed the part and saw that it looked identical to the one that I found on the site. I then called your # to double check the dishwasher model # and part. The part was about 35 bucks and another 30 bucks to get it the next day. I put the order in that morning and had the part the following afternoon. I had the washer back together in ten minutes and never even had to remove the dirty dishes from the day before when the latch broke. Everything worked like a charm- I was thrilled and it took less time to fix than washing a load of dishes by hand! Thanks a million! The Blakes