Tracy R Dexter , MI September 19, 2014 Appliance: Model SAMSUNG REFRIGERATOR Broken shelf in refrigerator door It was Friday around noon when I opened my refrigerator and everything from a door shelf went crashing to the floor. The shelf had cracked and was beyond repair. I quickly found the part online and immediately ordered it. Within a couple hours, I received notification that it shipped that day. I had it by Tuesday. Wow - Great Service! Do-It-Yourself Rating: Repair Time Estimate: Less than 15 minutes