Cynthia A Gresham , OR June 27, 2016 Appliance: Model KITCHENAID MICROWAVE MODEL KEMS308G Broken torsion springs in the microwave door of our built in microwave /iven combo I surprised my husband by doing this repair myself. It was actually fairly easy and fast. The live chat helped me to find the right parts and now it's working as good as new. Do-It-Yourself Rating: Repair Time Estimate: 1-2 hours