David K Hayes , VA May 01, 2017 A broken upper dishrack wheel causing the upper rack to tilt to one side I found the parts I needed online on Tuesday evening, chatted with a rep to make sure how my order would be shipped, completed the order, received the parts on Friday afternoon and was finished with the replacement of the parts in fifteen minutes. Do-It-Yourself Rating: Repair Time Estimate: 15-30 minutes