Do-It-Yourself Story

Your part came in in only two day. Fast! It was the correct part, too. It should have been a simple swap out and I bragged to my wife that I could do it in under ten minutes. I of course first disconnected the stove from the power outlet. Next, I popped off the stove's back panel, and easily accessed the faulty switch. I detached the wires, and put them on the new switch. I then plugged the stove back in, expecting to NOT see the Burner On light lit. What!!! The Burner On light was still on! Thinking that perhaps, when I initially trouble-shot the problem I incorrectly identified the bad switch. So now, one at a time, I detached the black wires from one switch at a time, to see which one of the four original switches was bad. This exercise, though, reaffirmed my initial conclusion; that the front-left burner's switch WAS the bad one. And that is the one I had just replaced with YOUR new switch. So now I was thinking that maybe your new switch was bad when ... DUH!!! ... I realized what the problem was. While I was installing your new switch I ACCIDENTALLY TURNED THE SWITCH ON!! Once I turned it back to the OFF position, the light went out. Whew!! It was now 30 minutes later, and my wife called me "Idiot!" but only in a loving way. Anyway, thanks for the fast service and GOOD part.