Anne O Sun City , AZ July 05, 2020 Appliance: Model KENMORE ELITE DISHWASHER Clip on tines of upper rack was broken. Ordered another clip with assistance from one of your employees. There was still one existing clip on the tines. After looking at how it was attached. I added the new clip. Instant fix! Do-It-Yourself Rating: Repair Time Estimate: Less than 15 minutes