I originally called (spoke to Vicky/ Vickie/ Vikki) about buying the control rotary switch. The thing is $180, ouch. While I have OK/ decent mechanical skills, my diagnostic and electrical skills are lacking. Normally, when I see wires, I go the other way. So Vicky helped me with a suggestion that the problem could be as simple as the "lid is closed" switch, which was $32. So I figured, WTH, I can try that, and if it does not work out, not a big loss. So after kicking this around, I called back to order, and spoke to Mary...who was also super-helpful, friendly, and knowledgeable. This on Tuesday afternoon. The part arrived on Wednesday afternoon, though I had not chosen the expensive, overnight delivery...and this during Covid fun!
So after bumbling around some on Thursday taking the washer apart, I watched a few of your help videos. They are extremely well done, and Crazy Hair Guy Matt does a great job.
So replacing the actual lid switch was easy....but since the machine was apart, I went further to clean out hard-water deposits, and muck inside the tub, and in the basket bottom. Basically an accumulation of lint, dirt, etc. The help video even had my exact Kirkland washing machine in it (Made by Whirlpool), so the stars were certainly in alignment. Warning, the videos are not diagnostic-oriented, they are for after you know what part to replace, and how to do it.
Overally, my experience from AppliancePartsPros was a '10'. The darned thing works now....and I even cleaned up the outer surfaces, the thing looks new again. Happy Camper, thank you Vicky, Mary, an Matt!
-Dan