Brenda H Rockwood , PA June 28, 2014 Appliance: Model DON'T HAVE THE # ANYMORE, BUT IT WAS AN OLD TAPPAN Our daughter moved into an apartment that had a broken oven control knob so she could make nothing that required the use of an oven I searched the internet until I came across your company. I got the oven # from our daughter and made a call to a representative. She was very courteous and professional. She identified the knob, it was sent out the same day and we receive it 2 days later, much to our surprise. We tried it on her oven. It worked perfectly and our daughter is so happy she can bake once more. Do-It-Yourself Rating: Repair Time Estimate: Less than 15 minutes