Using the new suspension rod supports to replace the old ones made the basin very noticeably more solid and less "bouncy." Before the washer wouldn't even be able to spin a small load of laundry on the lowest setting without going out of balance and throwing error code 'DC.' After installing the new suspension rods the washer handled large loads of towels without any issue. While replacing the rods I also added some lithium grease to the parts that make contact with other parts to give it a little something to slide on and hopefully prevent wear on the plastic parts.