Do-It-Yourself Story

The helpful videos on AppliancePartsPros.com helped me diagnose the full problem, which was more than I initially estimated. I thought the problem was limited to the feed tube assembly not delivering water to the top rack. But after watching a few videos on this website I knew I should also check the Chopper because that could also cause water pressure issues. Thank goodness I did because I discovered that the chopper shaft was sheared and the Chopper assembly was lying in pieces in the bottom of the dishwasher. The video not only showed me how to repair this easily but it explained the additional symptoms a broken chopper causes, which matched the symptoms I had. I replaced both parts and it is like we have a brand new dishwasher again. P.S. Their customer service is excellent.