1. I looked up possible causes on your website and found that it was the thermostat
2. Was just about to add the part to my cart but I saw that you had a part verification feature and that told me I had the wrong part.
3. Called your customer service and the woman who helped me was incredible.
4 she spent 20 minutes with me to make sure it was the correct part
5. If you didn’t have a great website supported by tremendous CS people I would have never been able to fix it myself.
The is the first time I attempted to fix a dishwasher and I had no knowledge on how to do it.
The video was excellent and I was able to complete the job.