I did the two recommended checks outlined a number of times on your web site:
- Check the voltage at pins 2 and 5 for the connector on the power board supplying power to the UI board. 14 volts. OK
- Check the status of the green LED on the power board. It was not on continuously, but instead, blinking rapidly (4x / second?) I decided to replace the UI board even though the LED was blinking rather than on continuously.
I ordered the recommended UI board (WD21X31902). Though it was marked Out of Stock, it still arrived at my house within about a week of ordering. Way to go, guys!
Taking the door apart/replacing the UI board with suitably configured jumpers (personality value =11 for all GDT695 models)/reassembling the door went very well for me (took maybe 20 minutes). BTW, pushing the plastic tabs in while working a putty knife under the bezel to gain access to the UI board worked very well.
Pulling out the dishwasher enough to remove the door, and then putting it back later was what took up most of my time. The dishwasher is installed under a quartz countertop, and with little horizontal clearance, the retaining screws were at the side and hard to get at. Plus, the mounting hardware was hanging up on our kitchen cabinetry. Putting the dishwasher back/restoring the sound insulation/putting the kick plate back on took some doing. (I ended up buying some longer 10-32 machine screws for the kickplate.)
Like so many of you others that have gone through this journey, when I restored power, I was thrilled to see my dishwasher light up again. I quickly ran a small dishwasher load because I could! It was wonderful to be able to wash dishes again. Again, I’m VERY happy with AppliancePartsPros.com. You made this experience go as easily as it could have gone. Oddly, none of the valuable info from your web pages seemed to be available from GE. Sigh.