I went to Goggle and put the dishwasher make and model number in and what could be the problem when it doesn't start. Appliancepartspros.com site lead me right to the possible problems and the various parts depending on the particular problem. Not only was the part we needed listed, but there was a very helpful tutorial that walked you thru the process of installing the part. It was so easy to follow that my husband and I felt we could do the install ourselves. I then reached out to the parts department to make sure that this was the right part to purchase. She was so nice and so helpful and offered the tech department to verify that the part was in fact correct. The tech department was also so helpful and verified that this would be the right part to order. He also explained all about the part having a one year warranty and that this part was new right from the manufacture. He also said that when the part came and we had any problems that we could call tech support to help us walk thru the install. We ordered the part which came in just a few days and did the install without any issues because of the tutorial. It was very reassuring that we had the tech support if needed. We would feel very confident in recommending your company to others and actually already have several times. We thank you for how easy you made this repair happen for us.