Fong L San Francisco , CA April 08, 2018 Appliance: Jenn-Air Refrigerator JSD2695KES Jenn-Air Refrigerator Jsd2695kes: Door fountain lock/unlock switch stuck and unresponsive unable to unlock. How to replace Keyboard, 6B Membrane. Replaced the keyboard, and then I could unlock the front panel. Worked perfectly afterwards. 2 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: Less than 15 minutes