David L Lakewood Ranch , FL September 25, 2016 Appliance: Model SAMSUNG RF267ABRS The door shelf was broken We ordered a replacement shelf. The old one just pops out and the new one pops in. It took more time to unload the old shelf than to replace it. We were impressed with the delivery. The part came the day after we ordered it. Do-It-Yourself Rating: Repair Time Estimate: Less than 15 minutes