My GE Profile washing machine is from 1994. We have never had any issues with it. I call some local appliance repair shops and they told me that it was so old I might not be able to get repair parts. It would cost $75.00 to come and look at it for repair evaluation. They tried to sell me a new machine for $900.00. The cost of the part & shipping was about $17.00. Thanks to your instructional video the replacement went very smooth. The part arrived 3 days early and we were back in business. I even took the time to teach my son how to fix it. I did find the belt cheaper but without your video and information you provided things might not have gone so smooth. I felt that I owed you my business for your professional help. I was so excited I told a lot of my neighbors and friends about my experience with AppliencePartsPros.com. Thank you, Bruce.