Do-It-Yourself Story

After looking at other posts and taking the dryer apart as suggested in the video, we determined that it was worn or missing bearing glides. Also noticed that the part where the glides go was cracked. We were lucky to just find the picture of the part we needed as we did not have a model number to order by. The lady we spoke to was very apologetic for not being able to help us without the model number. We ordered on line and it was a piece of cake to fix.