Abel G Pollock , LA October 21, 2020 Appliance: Model 363 9701715 Freezer froze up, lower refrigerator temps Changed defrost timer located in same area as temperature control, easy fix, so far six days later, refrigerator temperature is as it should be, freezer not freezing up. Thanks! Do-It-Yourself Rating: Repair Time Estimate: 15-30 minutes