Elizabeth R Fairbanks , AK June 02, 2015 The front glass piece broke We ordered a new glass piece from Appliancepartspros.com and fixed it by watching the youtube video. The whole process from choosing the piece to receiving the piece to installing the piece was super easy. I was concerned that the item would arrive damaged because we live in Fairbanks, Alaska, but not only did it come quickly it came in wonderful condition and was nicely packaged. We are SO HAPPY with our purchase from you! 6 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: Less than 15 minutes