Barbara M Valparaiso , IN March 15, 2015 Appliance: Model SAMSUNG VRT STEAM UNIT Front load washer would not spin due to out of balance Installed 4 new shocks, keep in mind that This is a new unit that stopped working 4 months after delivery. Service was done it it 8 times but never fixed. Samsung would. OT make repairs or sand by there product 3 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: 1-2 hours