Jill K Rochester , NY April 11, 2015 Glass shelf shattered when i washed it I ordered a brand new shelf. I used 'live chat' to make sure I was ordering the right one and within two days, the shelf arrived and it fit perfectly. What I though was going to be a big problem to fix was very easy! Thank you! 8 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: Less than 15 minutes