Carolyn M. G Cleveland , TN November 04, 2016 The handle broke on the freezer Called and ordered the part and it arrived a few days later and my Grandson took the screw driver and part out of my hands and said he would do it. He did - end of story. I really was afraid that I couldn't find the part because of the age of the appliance. It was made easy by your representative. She was very great. Thanks Do-It-Yourself Rating: Repair Time Estimate: Less than 15 minutes