First I went online to look at videos that would show me how to fix it, and how much it would cost for the part. I actually came upon a video by your company, Appliance Parts Pros. I watched it, thought I could do the repair myself, so I looked for the best price on the part. I founds some companies that did not have very good reviews. I found the part at the GE site: Very expensive. Then I found the part on your website, Appliance Parts Pros. The reviews were good, and the price was good. So I ordered the part. The part arrived in a couple of days, so I reviewed the video again, and gave it a shot. It was easy. I used a putty knife and a screwdriver to do the job. Thanks.