In addition to the burnt-out one, two other heating elements had been unusable for years because I accidentally melted plastic on them and felt too guilty/stupid to address the issue. I merely plugged in all 3 replacement heating elements. These were delivered in 2 days! Great service, great company. The how-to video featuring a friendly, intelligent-looking, slightly nerdy guy was helpful and did much to support the bona fides of AppliancePartsPros.com.