Had ice in the bin but not being dispensed thru the door on the outside of the frig. Removed the ice bucket from the door and then the panel under it. Figured that the auger was not working and ordered a new Whirlpool part using the old part number printed on the part. Even though it is a Kitchen Aid frig it required a Whirlpool part. Received the part in two days and it was an easy replacement with just a 1/4-inch socket and a Philips screwdriver. Really happy with the prompt delivery of the part.