Do-It-Yourself Story

Frost inside the freezer from outside air coming in through the dispenser door. Also, black particles on the ice, sometimes in water. So, I watched the videos on Appliance Parts Pros website, ordered up the parts, and installed them. Completely fixed the problem, with no hangups or issues. Saved a service call and markup on the parts and it only took about an hour. The videos were incredibly accurate and helpful.