Randolph M Cocoa Beach , FL May 11, 2015 Appliance: Model GE TFX27PRBBMM Ice maker auger would not dispense ice on ge side by side freezer The auger had formed a grove in arm that would not turn the plastic cup. Ordered new auger that arrived the next day and with the help of your video completed the job and it works perfectlly. Do-It-Yourself Rating: Repair Time Estimate: 1-2 hours