I found this site. Looked up how to troubleshoot ice maker. There was an excellent video on how to do it. Figured out it was the motor. As soon as I took the ice maker out. Took the cover off the old motor, it was broke. The center pc just fell off. Ordered a new one. Took less than 10 mins to install. Had ice about 2 hrs later. Very simple to do yourself. Was told by a friend of mine I needed a whole new ice maker. Glad I didn’t listen and found this site. Saved me over $100.