I did a youtube search on ice maker repair. I found the model of my refrigerator and then I found appliancepro. I called them and talked to a fantastic customer service representative, one of the most pleasant representatives I have ever spoken to on the phone. She was very helpful. I took the ice maker out of the refrigerator and easily took the gearbox off and replaced it when the new one quickly came in the mail. The next day I treated myself to the best restaurant in town after finding ice in .the icebox in the morning. I probably saved myself $200 doing it this way.