THE ICEMAKER WAS OVER 10 YEARS OLD, SO I DECIDED IT WOULD BE WISE TO JUST GO AHEAD AND REPLACE IT. AFTER PLAYING PHONE TAG WITH MARCONE FOR AWHILE, I DECIDED TO GIVE YOUR ORGANIZATION A TRY. I HAD FOUND YOUR WEBSITE BY GOOGLING THE MODEL NUMBER OF THE REFRIGERATOR/FREEZER AND ORDERED THE NEW ICEMAKER ON YOUR WEBSITE, I RECEIVED THE NEW ICEMAKER THE VERY NEXT DAY FROM YOUR JACKSONVILLE FACILITY AND INSTALLED IT IN JUST A FEW MINUTES. THE ONLY WRINKLE WAS THAT THIS NEW ICEMAKER APPARENTLY HAS NO "ON" LIGHT THOUGH THERE IS STILL A PLACE IN THE PLASTIC CASE FOR IT TO SHINE THROUGH. I DECIDED TO FILL THE ICEMAKER BUCKET WITH SOME CRUSHED ICE FOR INTERIM USE AND CHILL OUT, GIVING IT A FEW HOURS TO SHOW ITS STUFF.. THANKS FOR YOUR EXCELLENT SERVICE. I AM VERY HAPPY WITH THE END RESULT.