I used the internet to access AppliancePartsPro.com, clicked on Get Repair Help. Typed in the model of my refrigerator. Clicked on "icemaker not making ice", viewed the causes and read the reviews. I determined that it was the icemaker component. I watched the video on how to replace the icemaker component. I received the part the next day, installed it and now my icemaker is working! My husband thinks I am amazing! He likes the fact that I saved $$$ on a service repair call. Really, all the praise should be given to AppliancePartsPro.com because I could NOT have made the repairs without your website. Thank you AppliancePartsPro.com! Your the BEST....