I'm a stay at home mother of three, and i cloth diaper. Being both broke and thrifty, i didn't want to pay a repair man to fix my washer. eventually the stress of not being able to get my diapers clean enough pushed me to my breaking point. After watching the diy video, i felt empowered to fix it myself. I got my parts from appliance parts pros and armed myself with my ratchet and screwdriver and a diy video. The repair took about 20 minutes for me, and now my washer spins so fast i thought it would spin through the wall! I'm super excited, and so glad i did this myself!!