David M Franktown , CO February 25, 2017 Appliance: Model LG - DLE3777W Loud rumbling and thumping when the dryer was turned on I pulled up your website, sorted through it, viewed the video tutorial, ordered the parts, got the parts in 2 days, took out the bad parts and installed the new parts. Fixed! Do-It-Yourself Rating: Repair Time Estimate: 1-2 hours