Bill E Truckee , CA February 27, 2022 Appliance: Model HOTPOIN CTF18EYC REFRIGERATOR The lowest refrigerator door rail had been out for some time due to broken end caps your very rapid response to my order enabled me to repair the door rail quickly making my wife very happy! thanks! Re-installed the door rail. Do-It-Yourself Rating: Repair Time Estimate: Less than 15 minutes