Removed belt and checked pulleys, found pump pulley had play and bearings didn't move freely. Ordered a new pump and watched video on pump replacement. Part arrived two days later, installed pump and put outer shell back on machine then reconnected water hoses. Washing machine now working like new! NOTE: the part replacement goes fast, less than 15 min. Time to disconnect and reconnect, and cleanup another 15 to 20 mins. This repair was really easy to do and I would recommend and order from Appliance Parts Pros again. Thanks for saving me a few hundred $'s.