I am 75 and my husband is 80. With the aid of AppliancePartsPros.com we diagnosed the problem and ordered the parts at a reasonable price. Parts came in less than a week. With the aid of the video, we repaired the machine in less than an hour. Video very helpful. Could have finished it sooner but we had trouble with the final clip. If anything ever happens again we will know where to go. If we can do it, anyone can.