Eliseo C Irvington , NY March 17, 2016 Needed new lower basket for dishwasher Ordered basket on line. It was the best deal of several companies including GE direct. Received the basket the next day by UPS . Took old basket out - put new basket in. No tools. I'm sold on this company EC in New York City suburbs Do-It-Yourself Rating: Repair Time Estimate: Less than 15 minutes