Debra A Coal City , IL November 21, 2014 Needed two oven racks previous renter had taken the racks with them! Ordered from your company. I placed my order on a Sunday morning and the order was on my doorstep by 11:00 am on Tuesday waiting for me when I arrived home from work. Great service!! Do-It-Yourself Rating: Repair Time Estimate: Less than 15 minutes