Your how-to video gave me the confidence to pull the dryer apart and have a look. It turned out to be an easy inexpensive fix. It turned out when I got in there that the drum roller assembly had worn out and was causing the scraping noise. I ordered one from your website, received it within 2 days. From start to finish the replacement took only 45 mins! Thanks for the great instructional video and quick delivery of the part. This saved me tons of money and gave me more self confidence with future projects!!!