Once I figured out what was wrong and what needed replaced, I was able to easily look up the part needed and order it on AppliancePartsPros.com. A video accompanied the part I needed to order and it was very easy to understand and follow along. My husband and son were able to remove and replace the part after watching the video in about an hour. We have our washer and dryer stacked, so the dryer did have to be removed in order to take the washer apart.